Frequently Asked Questions
Frequently Asked Questions
FAQ Categories:
1. SG60 Baby Gift Eligibility
a. Can I receive the SG60 Baby Gift before my child is born?
No. Parents are required to complete the birth registration for their child before they can proceed with the registration for the SG60 Baby Gift.
b. How many SG60 Baby Gift sets will a family receive if they have multiple births in 2025?
Each Singapore Citizen baby born in 2025 will be eligible for one SG60
Baby Gift.
E.g. Parents of twins or triplets are eligible for two or three Gifts
respectively and will need to register for each child.
c. I am a Singaporean living overseas and gave birth to my child in 2025. Is my child eligible for the SG60 Baby Gift?
Singapore Citizen babies born in 2025 to parents who are based overseas will be eligible for the SG60 Baby Gift.
Please note that the SG60 Baby Gift can only be delivered to a local Singapore address. Parents based overseas will need to provide a local address of a Singapore-based proxy for the Gift to be delivered to.
d. I am a Singapore Citizen, and my spouse and I adopted a foreign/local-born baby who was born in 2025. Is my adopted child eligible for the SG60 Baby Gift?
Your adopted child may be eligible for the SG60 Baby Gift if he/she is a Singapore Citizen or has applied for Singapore Citizenship. Please visit go.gov.sg/SG60BabyGiftRegand upload the relevant supporting documents for his/her eligibility to be assessed.
2. SG60 Baby Gift Items
a. What items are in the SG60 Baby Gift?
Please click here for details of the SG60 Baby Gift items.
b. I have received the SG60 Baby Gift but have not received the SG60 Family Photobook redemption voucher. What should I do?
The voucher code will be sent to your registered email address within 5 working days after receiving the Gift. If you do not receive the email, please call 6735 6560 or email SG60BabyGift@noel.com.sg for our appointed vendor, Noel Gifts, to investigate the matter.
c. What is the exchange policy for the SG60 Baby Gift, if items are damaged?
Each SG60 Baby Gift comes with a 30-day warranty. If there are damaged items in the Gift when you receive it, you may contact our appointed vendor, Noel Gifts, at 6735 6560, or email SG60BabyGift@noel.com.sg with the following:
-
FormSG submission ID
-
A short description of the damaged item(s)
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A picture of the damaged item(s)
Our vendor will review and if needed, replace the item(s) within 5 working days after the review is completed.
3. Registration and Collection
a. When can parents register for the SG60 Baby Gift? Is there a deadline for registration?
To receive the Gift, parents will need to register for the Gift at go.gov.sg/SG60BabyGiftReg after completing their child's birth registration. Registration for the SG60 Baby Gift is open until 28 February 2026.
b. How will parents receive the SG60 Baby Gift?
Parents who register for the SG60 Baby Gift can receive their SG60 Baby Gift via home delivery. Home deliveries have commenced, and parents will be notified by Noel Gifts on the scheduled delivery date within five working days upon successful registration.
c. What supporting documents should I prepare?
Parents are required to login via Singpass to register. Most parents will not have to submit supporting documents.
Supporting documents will only be required for the following:
1. SC child with Estimated Date of Delivery (EDD) in 2025 and not born in 2025:
-
Your child's Birth Certificate
-
A doctor's certification of your child's EDD
2. SC child born overseas in 2025
-
Your child's Singapore Citizenship certificate or Singapore Citizenship confirmation letter from ICA
3. Foreign child born in 2025 who became a naturalised SC after birth
-
Your child's Singapore Citizenship certificate or Singapore Citizenship confirmation letter from ICA
4. Adopted SC child born in 2025
-
Originating application for Adoption of Child
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Any supporting affidavits (if applicable)
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For foreign-born children: Adoptive child's Dependant's Pass (DP) or document indicating that the child's application for DP has been approved
-
Adoptive child's application for SC
d. I am a Singaporean and my child was born overseas. How do I apply for Singapore citizenship for my child? What supporting documents are required for registration for the SG60 Baby Gift from overseas?
Upon obtaining your child's overseas birth certificate, please submit the Singapore Citizenship application for your child to the Immigration and Checkpoints Authority (ICA) here. After receiving your child's Singapore Citizenship certificate or Singapore Citizenship confirmation letter from ICA, please register for the Gift via go.gov.sg/SG60BabyGiftReg.
e. How will my and/or my child's personal data be protected?
To safeguard your child's and your personal data, our vendors will only have access to relevant data required for Gift fulfilment (e.g. delivery-related details). We have also worked with our appointed vendor, Noel Gifts, to ensure that all storage and transmission of personal data is secured with appropriate security encryption and protection.
4. Home Delivery
a. My SG60 Baby Gift registration is successful. When will the appointed vendor contact me to arrange for home delivery?
Home deliveries will start from mid-May 2025. Our appointed vendor will contact you from May onwards to arrange for home delivery.
b. I missed the home delivery for the SG60 Baby Gift. Do I need to arrange for a re-delivery? Will the appointed vendor contact me to reschedule a delivery timeslot?
If you miss your home delivery, our appointed vendor will contact you within 3 working days to reschedule a delivery.
c. If I miss the re-delivery slot, what should I do?
We seek parents' understanding that there will only be one re-delivery attempt for each Gift. If you miss your re-delivery slot, our appointed vendor will contact you on the arrangements for you to collect the SG60 Baby Gift from their offices.
When self-collecting the Gift, please present the SMS appointment notification from our appointed vendor.
The addresses and operating hours of the self-collection points are as follows:
No |
Location |
Opening Hours |
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---|---|---|---|---|
1 |
Noel Gifts HQ 21 Ubi Road 1
|
Mon-Fri:
|
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2 |
Noel Gifts @ Tan Tock Seng Hospital 11 Jalan Tan Tock Seng
|
Mon-Fri:
|
||
3 |
Noel Gifts @ Singapore General Hospital 1 Hospital Drive
|
Mon-Fri:
|